Privacy Policy: How Your Information Is Handled
Last updated: October 2026
This policy describes how Vicevessel Roofing ("we" and "us") handles information when you browse vicevessel.garden, phone the number shown on this site, or send in a form. It is a general template, not legal advice.
What We Gather
Some details come straight from you. When you fill in a form or phone in, you may share your name, phone number, email address, location and a short description of your roof problem.
Other details arrive on their own as you use the site. These can include your IP address, browser type, device type, the pages you view, and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, for quality and billing.
Why We Use It
We put your information to work in these ways:
- To match you with an independent roofing provider who serves your area
- To pass your request to that provider so they can reach out to you
- To answer your questions and messages
- To see how the site and phone lines are being used
- To make the site and the service better
- To follow the law and stop fraud or misuse
Who Receives It
Vicevessel Roofing is a referral service. When you ask for help, we pass your contact details and request to one or more independent providers or marketing partners, so they can get in touch about your request. Those providers are separate businesses. Each has its own privacy practices.
We may also share data with companies that help run the site and phones, such as hosting, analytics and call-tracking vendors. We may disclose information when the law requires it, or to protect our rights.
We do not sell your personal information for money. Some laws count sharing with marketing partners as a "sale" or "share." Where those laws apply, you may be able to opt out.
Cookies and Analytics
This site may use cookies and similar tools to learn how visitors move around. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work as expected.
Your Choices and Rights
Depending on where you live, you may be able to see, correct or delete your personal information. You may also be able to opt out of certain sharing. To make a request, email contact@vicevessel.garden. We may need to confirm who you are before we act.
Security and How Long We Keep Data
We take reasonable steps to protect your information. Still, no way of sending or storing data is perfectly safe. We hold on to information only as long as the purposes above call for, or as the law requires.
Children
This site is not meant for children under 13. We do not knowingly collect their personal information.
Updates to This Policy
We may revise this policy now and then. The date at the top tells you when it last changed.
Questions
If you have a question about this policy, email contact@vicevessel.garden.
Get in touch
Questions about your roof? Request a callback to check provider availability, or send a request. A local provider in our network will follow up. No obligation.
No obligation